Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join Our Team: Infocision Remote Jobs for Customer Service Representatives

At Infocision, we believe in creating opportunities that empower our employees while providing top-notch service to our clients. We are proud to offer a variety of Infocision remote jobs that allow you to work from the comfort of your own home. Our dynamic team is currently seeking motivated, empathetic, and dedicated Customer Service Representatives to enhance our growing network.

Why Infocision?

As a leading provider in the call center industry, Infocision has built a reputation for excellence over the past 30 years. We focus on delivering outstanding customer experiences while also prioritizing the needs and growth of our employees. By joining our team, you get to enjoy:

• Flexible Work Hours: Enjoy the freedom of scheduling your shifts within a range that suits your lifestyle.
• Work-Life Balance: Our remote jobs allow you to spend more time with family and less time commuting.
• Competitive Pay: Earn competitive hourly wages alongside performance-based bonuses.
• Comprehensive Training: Receive thorough training and continuous support to help you excel in your role.
• Career Growth Opportunities: Infocision is dedicated to promoting from within and helping you advance in your career.

Job Responsibilities

As a Customer Service Representative with Infocision, your primary responsibilities will include:

• Handling customer inquiries professionally and efficiently.
• Resolving issues by identifying the root cause and providing effective solutions.
• Maintaining a positive, empathetic, and professional attitude towards customers at all times.
• Documenting all interactions accurately in our customer management system.
• Collaborating with team members to reach common goals and improve strategies.

Desired Qualifications

We are looking for candidates who meet the following criteria:

• High school diploma or equivalent required; further education is a plus.
• Proven customer support experience in any setting.
• Strong verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Proficient in using computers, with a good understanding of CRM systems.

Work Environment

Our remote positions are designed to foster a productive and motivating work environment. You will need a reliable internet connection, a quiet workspace, and a willingness to learn. By working remotely, you’re provided with the flexibility to set your hours around your personal life while being fully equipped with the necessary tools and resources to do your job effectively.

Perks of Working with Infocision

In addition to the advantages mentioned above, employees at Infocision can enjoy:

• Health Benefits: Access to medical, dental, and vision insurance options.
• Paid Time Off: Accumulate vacation days and sick leave to ensure you maintain your wellbeing.
• Employee Discounts: Receive discounts on various products and services through our partnerships.
• Company Events: Participate in virtual events and team-building activities!

How to Apply

If you are passionate about helping customers and want to join a team that values your contributions, we invite you to apply for our Customer Service Representative positions. To take the first step towards becoming a part of Infocision, please fill out the application form provided on this page.

Don’t Miss Out!

This is your chance to gain meaningful experience in a supportive environment while enjoying the flexibility of working from home. We look forward to welcoming you to the Infocision family!

Apply now and explore how you can become an integral part of our mission to deliver exceptional customer service, one call at a time.